Billing & Shipping
Free delivery and free installation for orders over AED1000 in Dubai, Sharjah and Ajman in city area. Free delivery and free installation for orders over AED1500 in rest of UAE
( Terms and Condition apply )
1. If you not happy with purchased items than you can return items within 7 days for a full refund of the purchase price less shipping cost. All items returned must be in original condition without any damage and must be returned in original packaging, in an unmarked and unused conditions, unassembled.
2. All shipping charges are not refundable.
3. Upon receipt of the goods and subject to the term of this agreement. a refund will be issued within 3 to 4 working days.
4. If client did not have original receipt of purchased items then he/she can not return items or get any refund.
5. All assembled items can not be return or exchange.
6. Any items not in original packing can not be return or exchange.
7. If any item is not damaged but customer needs to exchange then shipping cost will be charged to customers.
8. While receiving of items purchased, all items must be opened and checked by customers before signing delivery order. (Also keep original packing if required).
9. If customer received any damaged items then same time, he can inform customer service or delivery staff and write their comments on delivery order.
10. Customized or custom-made order can not be returned or exchanged.
11. Sale and Promotional items which are on clearing sale or higher discount can’t be returned or exchange.
12. If customer purchased any item and want to cancel order then order can only be cancelled before 24 hours of delivery date or before shipping of items.